We bring together a comprehensive team of subject matter experts specializing in the business software that helps drive your business’s success. Drawing on this expertise, we offer customized staffing, managed services, and consulting solutions tailored to your exact business needs.
Businesses are facing an ever-increasing number of cyber attacks, making cybersecurity initiatives a top priority for many organizations.
We offer staffing and managed services solutions for companies that are responding to a data breach or intrusion or those looking to take a proactive approach to cyber security.
We have a robust network of cybersecurity professionals that are Certified Ethical Hackers and EnCase Certified Examiners (EnCE). These connections allow us to quickly staff up a department for a Fortune 500 company, provide ongoing security support, or deploy a team of penetration testers to determine the cyber and physical security of your organization.
Our cybersecurity team uses a comprehensive set of tools, including Paraben forensics tools and Forensic Toolkit (FTK), to identify threats.
Our capabilities include:
- Security Arch & Risk Management
- Policy, Quality & Compliance
- PMO/Finance & HR
- OIG Relationship Management
- Workforce Management
- Emergency Preparedness & Business Continuity
- Physical Security
- Current State Assessments
- Perimeter Security / Gateway Security
- Security Engineering Services
- Application, Host & Network Security
- Data Security
- Asset, Change & Configuration Management
- Risk Management
- Assessment, Authorization, & Accreditation
- Risk Management Framework
- Governance, Risk, and Compliance
- Threat & Vulnerability Management
- Threat Intelligence & Threat Detection
- Incident Management & Response
- Design & Creation of Security Operations Center
Since its beginning, The Brunswick Group has specialized in optimizing SAP Software Solutions, providing upgrades and integrations that take it to the next level.
Whether a client needs a specialized inventory management functionality or a warehouse component for pick, pack, and ship, we can configure a solution to bridge the gaps and meet your specific business needs. We also provide integration services to ensure that SAP is working with third-party payroll or Human Resource Information System (HRIS) solutions.
Our managed services solutions for SAP environments bring together operations and support. We can provide Tier 1 and Tier 2 support as well as implement best practices to handle operational tasks such as health system checks and load balancing.
As part of our managed services process, we conduct reporting on KPIs to determine the efficiency and quality of service the support team is delivering. As part of our best practices, we identify and address any gaps we find. The resulting solutions can range from bringing in tools like Tableau to improve data analytics, visualization, and reporting, or establishing a service catalog to standardize technology resources and offerings across the organization. We’ve also used FAQs to create an easily accessible knowledge base that empowers users to fix problems themselves.
We specialize in the following SAP functions:
- Order to cash
- Finance and controlling expertise
- Inventory and warehouse management
- Business intelligence
- BASIS/Netweaver operations
- SAP and third-party integrations
We offer complete support for staffing, managed services, and consulting on Guidewire implementations and administration. Our team of experts has deep knowledge of the Guidewire InsuranceSuite, including PolicyCenter, ClaimCenter, and BillingCenter.
We’ve staffed entire Guidewire teams, including business analysts, configuration developers, quality assurance specialists, project managers, and data managers on both a permanent and contract basis.
We’ve spent years developing our network of Guidewire professionals, so we’re not only able to find highly qualified candidates, but we can also leverage our local Guidewire resources to provide more cost-effective options when hiring.
IT Service Desk Management
We offer a full range of service desk management solutions, from service desk implementations to the complete outsourcing of your organization’s service desk.
We conduct an optimization study on your current IT service desk operation to determine a baseline before building out a strategic roadmap to help you become a best practices operation.
We work with a number of service desk solutions, including:
- HP Service Center
- Remedy Service Desk
For our managed services projects, we create customized solutions for companies that are bringing their offshore operations back to the U.S. or need a third-party provider to take over the management of their IT service desk using their staff or ours.
Our scalable model provides 24/7 support with the added availability of our hyper-care teams that can be drop shipped to client sites to address urgent or complex issues.
Customer Relationship Management
Customer relationship management (CRM) solutions have been a mainstay of enterprise software for years, but many companies still aren’t getting the full value from their investment.
Our team handles every stage of implementation projects, from software selection and process mapping to implementation and ongoing support and training. We also work with existing systems to build out databases, create custom workflows, and manage customer and vendor contacts.
Our methodology enables companies to use their CRMs to provide more transparency and visibility into their company data.
We specialize in these CRM functions:
- Events management
- Contact management
- Workflow mapping and design
- Initial database build out
Human Resource Information Systems
More and more organizations are implementing human resources information systems (HRIS) to automate their human resources processes, integrate with payroll and applicant tracking systems, and improve their visibility into HR data.
We’ve handled projects in all areas of HRIS, including developing roadmaps for HRIS implementations, incorporating best practices for mapping and migrating data, and advising on processes and tool selection. We’ve also helped incorporate business intelligence tools like SAP HANA to track and analyze HR data across the entire organization.
As more companies realize the value their employees bring to the organization, they’re investing in tools that help them understand and benefit from their HR data.